Technology
How to fix Snapchat crashing after bug causes app to stop working for users across the globe
A SOFTWARE bug ground Snapchat to a halt on Monday, leaving thousands of miffed users unable to access the photo-sharing app.
The glitch on the iOS version of Snapchat caused the app to crash almost immediately after launch.
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Getty – ContributorThe Snapchat app ran into issues on iOS on Monday[/caption]
The issue has now been fixed following the release of a software update, The Verge reports.
It doesn’t appear that the bug affected the Android version of the app.
Prior to the update, users attempting to launch Snapchat on their iPhone were shown an error message before the app crashed.
After updating to the latest version, 11.34.1.35, the error message no longer shows and users can send snaps as normal.
Issues with the app began around 2pm BST (9am ET) following the release of an update on iOS.
Users took to Twitter to vent their frustrations at the outage.
One wrote: “Updated Snapchat on iPhone x and leads to app crash immediately after update.
“Tried restart, reinstallation multiple times but all in vein.”
Another said: “Whatever you do don’t update Snapchat the new update makes it crash every time you open it”.
AlamyUsers reported being unable to launch the photo-sharing app[/caption]
At around 11:30pm BST (6:30pm ET), Snap exec Jacob Andreou confirmed on Twitter that the problem had been fixed.
To fix the Snapchat crashing issue, you’ll need to update to the latest version of the app.
If your iPhone doesn’t automatically download updates, you can get your hands on it manually by heading to the App Store.
Tap on the profile picture in the top right hand corner, and pull down to refresh.
Any available updates should appear. Tap “Update” next to Snapchat, or “Update all”.
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In other news, Snapchat has created what it says are the world’s first trainers designed entirely by computers.
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