Technology
iPhone 13 fail as buyers say new $799 mobile ‘WON’T play music’
YOU may have to update your brand new iPhone or iPad before you can play music on it.
Apple issued a warning on Thursday that owners of its latest gadgets might not be able to access their favourite tunes on streaming app Apple Music.
AlamyOwners of the brand new iPhone 13 may have trouble playing music on their new devices[/caption]
The issue hit all of the new iPhone 13 models, as well as the new iPad (9th generation) and iPad Mini (6th generation). Older devices are not affected.
It’s early days for such a major bug considering the impacted gadgets all hit shelves worldwide on Friday.
According to a post on Apple’s website, people who restore their iPhone or iPad from backup may experience problems.
“You might not be able to access the Apple Music catalog, Apple Music settings, or use Sync Library on your new device,” Apple said.
Fortunately, the California tech titan was able to cobble together a software update to fix the issue.
If you’re experiencing problems with Apple Music, you can simply update your device to get everything working again.
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Simply head to Settings > General > Software Update > Install Now.
The message is a little confusing, as Apple hasn’t released an update to iOS 15, the operating system that powers the iPhone.
According to MacRumours, iPhone 13 owners are being asked to install a security update as soon as they boot up their devices for the first time.
Patch notes provided alongside the update do not mention the Apple Music bug.
Apple released four new iPhones on September 24, drawing excited crowds to its stores across the globe.
The iPhone 13 Mini, iPhone 13, iPhone 13 Pro and iPhone 13 Pro Max start at £779/$799 rising all the way to £1,549/$1,599 for the top model.
The mobiles boast better screens, cameras and battery lives than last year’s iPhone 12 lineup, according to Apple.
Apple says iPhone fans will need to update their device to fix a bug with Apple Music
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