I work in Target – we have just 15 seconds to respond to a customer query & dread what happens if we don’t make it

A TARGET worker says they have just 15 seconds to respond to a customer’s call for help.

Michael, who works in the Los Angeles area, revealed that employees could take a hit on their customer service scores if they fail to meet the request.

APA Target worker reveals they have just 15 seconds to respond to a customer’s query[/caption]

He said shoppers can use the small call buttons or telephones found in the store’s different departments when they need assistance.

Michael told Mental Floss staff have 15 seconds to clear the request.

If Target workers don’t meet the deadline, then they will get a second notice from the system.

If they miss it a third time, then they could take a hit on their customer service scores.

Guest services scores are also influenced by customer satisfaction surveys and the speed of checkout.

The Sun revealed that Target employees use their own secret language.

Many workers hate when they have to do a “clopen,” Mental Floss reported.

It refers to an annoying situation where employees have a closing shift and then open the store the next morning.

Ex-Target employee Adam told the outlet: “I’d (like to) get rid of the clopen shifts.”

And, a “reshop” refers to any merchandise that’s out of place and needs to be returned to its home location.

Zoning is the practice of organizing every item on the shelves so the labels are facing forward.

Team members also admitted the classic Target uniform, a red shirt and khakis, is not always the most ideal outfit for the job.

The Sun revealed how Target shopper Jonah Taylor, of Pennsylvania, found the love of his life during a chat with a customer service rep.

He contacted the online support team when he learned that one of his records had been damaged in the mail.

The 20-year-old messaged to see if he could get a replacement and met Pablo, who lives in California, in the online chat support room.

The Target rep promised to send a replacement record and said “Bye” as the query was resolved.

Jonah then asked the customer service rep if he was single.

The pair have played a few games of Skribbl and are planning their next date.

Headquartered in Minneapolis, Minnesota, Target began popularizing in the nation in the 1980s with its cheap-chic marketing strategy.

Target has more than 1,900 locations in the US and it ranked #37 on the 2020 Fortune 500 list for largest US corporations.