Oasis’ official resale site Twickets caves to pressure and reduces ticket fees-Danni Scott-Entertainment – Metro

Oasis fans fume as ticket reseller adds huge booking fees (Picture: Paul Bergen/Redferns)

Despite initial excitement, the Oasis reunion has been plagued by complaints surrounding ticket prices.

The general sale was widely agreed to be a mess, with websites constantly crashing, never-ending queues, and eye-watering hikes in cost.

Noel and Liam Gallagher were hit with accusations of ‘greed’ after standing tickets went from advertised £150 to £350 due to being ‘in demand’ on Ticketmaster.

Those who didn’t land face-value tickets to Oasis Live ’25 were hoping to catch some resale seats through Twickets, which the Wonderwall hitmakers had promoted.

However, this hope was quickly dashed when they realised that Twickets tack on an extra fee to purchase through them.

Already frustrated fans would not only have to pay hundreds for their chance to see the once-feuding brothers perform — they’d have to cough up an extra 15% too.

The band promoted Twickets as their official reseller (Picture: SIMON EMMET/FEAR PR/HANDOUT/EPA-EFE/REX/Shutterstock)

Fans online shared screenshots showing Twickets adding almost £100 to purchase two tickets, despite the site stating they only charge ‘face value’.

Twickets has now confirmed they will reduce — but not remove — the booking fee due to how highly sought after the Oasis gigs have been.

Now, fans will only pay 10% of the ticket price with the fee capped at £25 and those who already purchased will be refunded the difference.

Richard Davies, founder of Twickets, said: ‘Due to the exceptional demand for the Oasis tour in 2025, Twickets have taken the decision to lower our booking fee to 10% + a 1% transactional fee (to cover bank charges) for all buyers of their tickets on our platform.

‘In addition, we have introduced a cap of £25 per ticket for these shows. Sellers of tickets already sell free of any Twickets charge.

‘This ensures that Twickets remains hugely competitive against the secondary market, including sites such as Viagogo, Gigsberg and StubHub. Not only do these platforms inflate ticket prices way beyond their original face value but they also charge excessive booking fees, usually in the region of 30-40%. Twickets by comparison charges an average fee of around 12.5%.’

Outrage was quickly sparked as fans spotted tickets on StubHub and Viagogo selling for over £6,000 or even as much as £110,000.

Oasis has stated that any tickets purchased through these resellers will be cancelled and the only official resellers are Ticketmaster and Twickets.

Richard continued: ‘Twickets is a fan first resale marketplace. We have partnered with many artists, venues, and events over the past decade.

‘We help combat high prices and unethical reselling in the secondary market, and have worked with Foo Fighters, Arctic Monkeys, Take That and Stormzy amongst many others to provide a safe and affordable place for their fans to trade unwanted tickets.

Oasis fans have been outraged by the pricing mess (Picture: Dave Hogan/Getty Images)

‘The face value of a ticket is the total amount it was first purchased for, including any booking fee. Twickets does not set the face value price, that is determined by the event and the original ticketing company.

‘The price listed on our platform is set by the seller, however no one is permitted to sell above the face-value on Twickets, and every ticket is checked before listing that it complies with this policy.

‘Twickets is a small business and by focusing on resale only doesn’t sell the volume of tickets that the major ticketing agencies do. Our booking fee goes towards the costs of running the platform, paying our team and ensuring that Twickets is a viable and sustainable business doing the right thing for fans.’

Oasis isn’t alone in facing the wrath of fans who feel tickets are overpriced but the huge popularity of this particular tour has shined a light on the issue.

Even MPs and Culture Secretary Lisa Nandy have spoken out on the topic, promising to tackle the scalpers and ‘in-demand’ pricing.

Tickets for Oasis’ UK and Ireland tour are now available on Twickets.

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