Entertainment
Oasis hit with over 450 formal complaints over ‘misleading pricing’ after ticket sale outrage-Brooke Ivey Johnson-Entertainment – Metro
Many fans have complained to the Advertising Standards Association about Oasis ticket prices (Picture: Paul Bergen/Redferns)
Many Oasis fans have complained to the Advertising Standards Authority (ASA) over surge pricing for tickets to the band’s upcoming reunion shows.
Thousands of fans were left disappointed over the weekend after failing to acquire tickets to the 2025 concerts that will see Noel and Liam Gallagher share the stage for the first time in years.
Many reported being stuck in long online queues or encountering website errors, with some even kicked out of the line after being flagged as bots.
Amidst the frustration, some fans who managed to get through were shocked to discover that ticket prices had skyrocketed due to Ticketmaster’s dynamic pricing policy.
Initially, general admission tickets were priced around £148, but as demand surged, so did the prices, with some tickets reportedly reaching as high as £355 or more.
Oasis tickets quickly sold out on Saturday (Picture: Getty Images)
The backlash intensified when it was revealed that the extra revenue generated from these inflated prices would go directly to the band.
Fans were quick to express their outrage, especially after the Gallagher brothers had previously spoken out against ticket touts and inflated prices in secondary markets.
As the backlash grew, the Advertising Standards Authority (ASA) was flooded with complaints.
Over 450 fans have since lodged formal grievances against Ticketmaster, accusing the company of making ‘misleading claims about availability and pricing’ in their advertisements for the Oasis shows.
A spokesperson for the ASA confirmed they are ‘carefully assessing these complaints’ but have not yet launched a formal investigation.
Many fans encountered Ticket Master error messages (Picture: X)
Fans grew frustrated with servers (Picture: X)
There was plenty of backlash online (Picture: X)
Many fans have taken issue with ‘In Demand’ ticket pricing (Picture: Ticketmaster)
The controversy has caught the attention of Culture Secretary Lisa Nandy, who expressed her concern over the situation and called for a review into dynamic pricing and secondary ticket sales.
‘After the incredible news of Oasis’s return, it’s depressing to see vastly inflated prices excluding ordinary fans from having a chance of enjoying their favorite band live,’ Nandy said. ‘This government is committed to putting fans back at the heart of music.’
Nandy’s comments have amplified the ongoing debate over the fairness of dynamic pricing.
Oasis is set to reunite for the first time since 2009 (Picture: Getty Images)
It’s a system that frequently infuriates concert-goers as they’re prevented from seeing their favourite artists in concert, from Beyoncé to Harry Styles.
The controversy also led Twickets, the official resale partner for Oasis’s gigs, to backtrack on their policy following criticism over the fees applied to resold tickets.
Initially, Twickets had promised that tickets would not be sold for more than face value plus booking fees, but many fans found themselves paying significantly more due to additional fees.
Oasis has not addressed the controversy, with the only update coming from their official X account at 7pm on Saturday night, which said: ‘Oasis Live ‘25 UK and Ireland tickets have now SOLD OUT.’
They added: ‘Please be aware of counterfeit and void tickets appearing on the secondary market.
‘Tickets can ONLY be resold, at face value, via @TicketmasterUK and @Twickets.’
Got a story?
If you’ve got a celebrity story, video or pictures get in touch with the Metro.co.uk entertainment team by emailing us celebtips@metro.co.uk, calling 020 3615 2145 or by visiting our Submit Stuff page – we’d love to hear from you.
Many fans have complained to the Advertising Standards Association about Oasis ticket prices (Picture: Paul Bergen/Redferns)
Many Oasis fans have complained to the Advertising Standards Authority (ASA) over surge pricing for tickets to the band’s upcoming reunion shows.
Thousands of fans were left disappointed over the weekend after failing to acquire tickets to the 2025 concerts that will see Noel and Liam Gallagher share the stage for the first time in years.
Many reported being stuck in long online queues or encountering website errors, with some even kicked out of the line after being flagged as bots.
Amidst the frustration, some fans who managed to get through were shocked to discover that ticket prices had skyrocketed due to Ticketmaster’s dynamic pricing policy.
Initially, general admission tickets were priced around £148, but as demand surged, so did the prices, with some tickets reportedly reaching as high as £355 or more.
Oasis tickets quickly sold out on Saturday (Picture: Getty Images)
The backlash intensified when it was revealed that the extra revenue generated from these inflated prices would go directly to the band.
Fans were quick to express their outrage, especially after the Gallagher brothers had previously spoken out against ticket touts and inflated prices in secondary markets.
As the backlash grew, the Advertising Standards Authority (ASA) was flooded with complaints.
Over 450 fans have since lodged formal grievances against Ticketmaster, accusing the company of making ‘misleading claims about availability and pricing’ in their advertisements for the Oasis shows.
A spokesperson for the ASA confirmed they are ‘carefully assessing these complaints’ but have not yet launched a formal investigation.
Many fans encountered Ticket Master error messages (Picture: X)
Fans grew frustrated with servers (Picture: X)
There was plenty of backlash online (Picture: X)
Many fans have taken issue with ‘In Demand’ ticket pricing (Picture: Ticketmaster)
The controversy has caught the attention of Culture Secretary Lisa Nandy, who expressed her concern over the situation and called for a review into dynamic pricing and secondary ticket sales.
‘After the incredible news of Oasis’s return, it’s depressing to see vastly inflated prices excluding ordinary fans from having a chance of enjoying their favorite band live,’ Nandy said. ‘This government is committed to putting fans back at the heart of music.’
Nandy’s comments have amplified the ongoing debate over the fairness of dynamic pricing.
Oasis is set to reunite for the first time since 2009 (Picture: Getty Images)
It’s a system that frequently infuriates concert-goers as they’re prevented from seeing their favourite artists in concert, from Beyoncé to Harry Styles.
The controversy also led Twickets, the official resale partner for Oasis’s gigs, to backtrack on their policy following criticism over the fees applied to resold tickets.
Initially, Twickets had promised that tickets would not be sold for more than face value plus booking fees, but many fans found themselves paying significantly more due to additional fees.
Oasis has not addressed the controversy, with the only update coming from their official X account at 7pm on Saturday night, which said: ‘Oasis Live ‘25 UK and Ireland tickets have now SOLD OUT.’
They added: ‘Please be aware of counterfeit and void tickets appearing on the secondary market.
‘Tickets can ONLY be resold, at face value, via @TicketmasterUK and @Twickets.’
Got a story?
If you’ve got a celebrity story, video or pictures get in touch with the Metro.co.uk entertainment team by emailing us celebtips@metro.co.uk, calling 020 3615 2145 or by visiting our Submit Stuff page – we’d love to hear from you.
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