How to Generate AI-Powered FAQ Sections With Synthesia

We all know how helpful FAQ sections can be. They answer common questions, save time, and help users get what they need—fast. But making a good FAQ section takes time, creativity, and a whole lot of typing. 🤯

That’s where Synthesia comes in. It’s an AI-powered video creation tool. But here’s the cool part: you can also use it to create amazing, engaging FAQ sections. Yep, AI + FAQs = 🎉

Why use Synthesia for FAQs?

Because it makes your FAQs more fun and interactive. Instead of just reading text, your users get to watch videos with friendly avatars explaining everything step by step. It’s like having a virtual assistant 24/7!

[ai-img]ai avatar, talking person, computer screen, video help[/ai-img]

Here’s how to do it, step by step:

1. Make a list of common questions

Think about what people usually ask about your product or service. List down each question. Keep them short and clear.

• What is this product?
• How do I use it?
• Is there a free trial?
• How do I cancel my subscription?

Once you’ve got your questions, it’s time for the magic. ✨

2. Write short, simple answers

Your answers should be friendly and easy to understand. Pretend you’re explaining things to a friend. Skip the fancy jargon.

Example: Instead of saying “Our platform offers cross-functional integration,” say “You can connect this tool with lots of others you already use.” Easy, right?

3. Head over to Synthesia’s platform

Log in or create an account. Don’t worry—it’s super easy. Once you’re in, click “Create Video.”

4. Choose your AI avatar

This is the fun part! Pick a friendly face to represent your brand. There are tons of avatars—from business casual to superhero vibes. 🦸‍♀️

[ai-img]ai avatar selection, user interface, choice of characters[/ai-img]

5. Add your script

Copy and paste your question and answer into the script box. Keep the tone casual. Like you’re chatting at a coffee shop, not giving a lecture.

Example:

“Hi! Wondering if there’s a free trial? Good news—yes, we offer a 14-day trial so you can test everything before you decide!”

6. Customize the video

Add branding, choose a background, and throw in some icons or animations if you like. Make it match your website’s style.

7. Export and embed

Done creating? Just click export. Synthesia will process the video and give you a link or embed code. Pop that into your website’s FAQ page. Boom. 📹💥

Bonus Tips 🪄

• Group questions by topic. Helps users find answers faster.
• Keep it short. Videos between 30 and 60 seconds work best.
• Keep updating. As new questions come in, add more videos!

And guess what? You can even let users watch the FAQ videos and read the answers too by adding subtitles. Accessibility win! 🏆

[ai-img]faq video, user watching, subtitles, helpful content[/ai-img]

Why users love it

People don’t always want to read blocks of text. A talking face feels more human. It builds trust.

With Synthesia’s AI avatars, users feel like someone is actually helping them. Not just a wall of boring words.

And since it’s all powered by AI, you don’t need a camera, lighting, or editing skills. It’s like having a video team in your pocket. 🧠+ 💻

Final Thoughts

FAQs shouldn’t be boring. With Synthesia, they can be colorful, smart, and super helpful. And once you set everything up, editing and updating is a breeze.

Ready to turn your FAQ section into an AI-powered video library? Go for it, and wow your visitors!