Technology
Google apps STILL down on Android after three days – here’s how to fix it
ANDROID users are STILL reporting issues with apps such as Gmail, Facebook and Amazon days after they began crashing.
Reports that apps on Samsung mobiles are not opening have been rolling in from around the globe since Monday.
Samsung mobile users have reported issues since Tuesday[/caption]
Other apps affected include Yahoo Mail, Gmail, the Google search widget and other Google apps.
Tapping on an app icon resulted in the app immediately shutting down.
The problem stems from a system app called Android System WebView that is used to display web content, according to Google.
The search giant – which runs the Android operating system – confirmed on Tuesday that it had solved the issue.
Google says that the issues have now been fixed[/caption]
However, the solution requires users to manually update their apps, and many still using older versions continue to experience crashes.
“We have resolved the issue with WebView that caused some apps on Android to crash for some users,” A Google spokesperson said.
“Updating Android System WebView and Google Chrome via Google Play should now resolve the issue.”
To stop your apps from crashing on mobile, update both Google Chrome and Android System WebView on the Google Play app store.
To do that, open the Play Store app, search for Android System WebView, and tap “Update.”
Users are advised to repeat these steps for the Google Chrome app.
Android users flocked to social media on Tuesday morning to discuss the app issues they were facing.
One Android user tweeted: “Seems to be a problem with @gmail app on Android at the moment – constantly crashing for me at the moment #Gmail”.
Another posted: “@gmail Hey, your Gmail app is crashing.”
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In other news, Samsung recently unveiled a robot butler that lays your table, pours you a beer and cleans the dishes.
Here’s our review of the iPhone 12, Apple’s first 5G mobile.
And, here’s how to find out if you can access 5G in your area.
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