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RPA can help automate tasks that take up time and money and allow staff to focus on more important things.
Commentary: In a series of conversations, women explain how online trolls are demotivating them from talking tech.
Looking for a tiny form factor PC that doesn’t perform like a miniature? Jack Wallen believes the Pantera Pico is just what you want.
Machine learning-powered information retrieval for agents, voice-based caller ID and high-volume outbound communications are all coming to Amazon Connect.
Microsoft is launching a new version of its Store with Windows 11. There are lots of changes for consumers and businesses.
Slack offers a number of themes to personalize the experience. One option is even based on “old school terminal displays,” according to Slack.
Dubbed TangleBot, the malware can overlay financial apps with its own screens in an attempt to steal your account credentials, says Cloudmark.
Haptics used to mean vibrating your phone instead of having it ring when a call came in. But smaller, more controllable tech put sophisticated kinesthetic feedback...
There have been discussions about bias in algorithms related to demographics, but the issue goes beyond superficial characteristics. Learn from Facebook’s reported missteps.
This is a big deal for mobile app vendors and developers.